Privacy Policy

dbKoda.com and dbKoda Application

This privacy policy relates the websites dbKoda.com, dbKoda.io and Southbanksoftware.com, and to the product “dbKoda” which is made licensed by Southbank Software under the Affero General Public License (AGPL) license.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information on our website and within the dbKoda product.

    Contacting us

    If there are any questions regarding this privacy policy, you may contact us using the information below.

    Southbank Software
    Level 3, 20 Queen St Melbourne, VIC 3000

  • July 3rd, 2017 (last edited)
  • Guy Harrison, CTO Southbank Software

Questions?

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you Open a Support Ticket or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your download of dbKoda.
  • To follow up with you after correspondence.

  • How do we protect your information?

    (We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. We do not use an SSL certificate. We only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.)

    Do we use 'cookies'?

    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    We use cookies to:

  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services such as Google Analytics that track this information on our behalf.

  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, the website will behave normally but might not “remember” your choices when selecting options.

    Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

    Third-party links

    We do not include or offer third-party products or services on our website.

    Google

    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

    https://support.google.com/adwordspolicy/answer/1316548?hl=en
     

    We use Google AdSense Advertising on our website.

    Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

    We have implemented the following:

    We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

     

    Opting out:

    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

    COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not specifically market to children under the age of 13 years old.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    We will notify you via email within 7 business days.

    We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

    CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:

          

    Send information, respond to inquiries, and/or other requests or questions

          

    To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.
  • If at any time you would like to unsubscribe from receiving future emails follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.


    dbKoda product data collections

    Southbank Software collects metric to track the installations of dbKoda. We do this to assess the popularity of the product and assess the popularity of product features. If you consent to this program we will transmit these metrics via Google Analytics.

    We do not collect any personal information and cannot identify you in any way using this information. The data transmitted is totally anonymous.

    We do not collect any information from the MongoDB databases that you might use with dbKoda. We do take note of the number of MongoDB databases you use with dbKoda and whether these databases are part of a replica set or sharded cluster but never transmit any information about the contents, schema of those databases or the database commands that you may issue.

    We do collect information about which dbKoda features you use, and how often you use dbKoda.

    You may opt out of this program when you launch dbKoda, or at any time afterwards (See our faq).

    If you opt out, we send a one time message to our servers recording the decline. We do this so that we can calibrate statistics collected from the entire user population. No personal or identifying information is sent with the decline message. It is used solely to increment a counter of the number of opt-outs.